THE CHALLENGE

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A leading-Israeli telecommunication company decided to send its employees and family members on a vacation to Crete, Greece. The plan was to have 300 patrons arrive for 3-days, to be repeated in 10 cycles over a 5-week period, equaling, in total, 3,000 guests. The elite resort that was chosen for this summer vacation was “Out of the Blue Capsis", located 35 kilometers from Crete's Heraklion Airport. During their time in Crete, the guests would be treated to relaxation time at the resort as well as the opportunity to tour Crete, including its shopping centers and ancient historical sites. To logistically support such a massive international operation, forty incoming and outgoing chartered flights as well as 120 buses in-transit were utilized.

Subsequently, given the company, along with its employees, is Israeli as with the corresponding employees, it was subjected to a greater threat-level given the ongoing turbulence in the Middle East. Moreover, the risk was further elevated given the ongoing financial crisis in Greece, leading to the risk of strikes, including at the airports, subsequent large-scale demonstrations against the European Union's (EU) ultimatum and depletion of money in ATMs. 

THE STRATEGY

The Scopus teams (intelligence and tactical) were assigned to support this complex international operation. Given the expansive operation, tedious planning rituals needed to be executed before the operation began. While stringent pre-planning cannot eliminate all risks to an operation, it was a vital period in order to fully know the locale, plan with local law enforcement agencies as well as Israeli governmental bodies operating in Greece.

Coordination Prior to the Arrival of Guests included:

INTELLIGENCE

1

Intelligence gathering via Scopus's Intelligence Desk.

MEETING

2

Meeting with Israeli Embassy officials (Security Director and Consulate General) in Athens.

RISK ASSESSMENT

3

On-site Risk Assessment of the different venues, including resort, airport, transportation, shopping centers, etc.

ALIGNMENT

4

Alignment with Airport Police and visiting local medical support centers.

PREPERATION

5

Preparation of operational op files with all pertinent information, including emergency evacuation procedures and protocols.

PROVISION

6

Provision of alternate communication, including satellite phones, among others.

CASE STUDIES

establishing executive protection team
family vacation
presidential delegation from africa
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